HexaPay account security messages

Program and use case

HexaPay uses SMS for account verification, one-time passwords, password recovery, and security alerts. Messages are transactional and are sent only after an account holder enrolls a mobile number or requests an account security action.

Consent shown in HexaPay

The checkbox is optional and is not preselected.

I agree to receive SMS messages from HexaPay, operated by HexaSoft Innovations LLC, for account verification, password recovery, and security alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Mobile information and SMS consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Account holders manage their mobile number and consent in the secure HexaPay application. Open HexaPay.

Message examples

HexaPay: Your password recovery code is 482913. It expires in 10 minutes. Do not share this code. Reply STOP to opt out or HELP for help.

HexaPay: A password reset was requested for your account. If this was not you, contact [email protected]. Reply STOP to opt out.

Keyword responses

START: HexaPay account security SMS is enabled. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

HELP: HexaPay support is available at [email protected]. Reply STOP to opt out.

STOP: You are unsubscribed from HexaPay SMS and will receive no further messages. Reply START to resubscribe.

Privacy and terms

Review the Privacy Notice and Terms. Questions may be sent to [email protected].